Privacy Policy

Effective Date: October 15, 2024

Compass Forklifts ("we," "us," or "our") respects the privacy of our users ("you" or "your"). This Privacy Policy describes the types of information we collect, how we use it, and how we protect it.

Information We Collect:  

We collect information you provide directly to us, such as:

• Contact Information: Name, email address, phone number, mailing address.

• Lead Generation Information: Information you submit through our contact forms, quote requests, or Open Day registrations. This may include details about your company, forklift needs, and budget.

• Technical Information: When you visit our website, we may collect information automatically, such as your IP address, browser type, operating system, and browsing history on our website.  

How We Use Your Information:

We use the information we collect for various purposes, including:

• Providing and improving our services: We use your contact information to respond to your inquiries, provide quotes, and send information about our products and services.  

• Lead Generation: We use lead generation information to understand your needs and recommend the best forklift solutions for your business. We may also contact you with relevant marketing materials.

• Website Analytics: We use website analytics tools to understand how visitors use our website and improve the user experience.

Cookies and Tracking Technologies:

We may use cookies and other tracking technologies to collect information about your browsing activity on our website. Cookies are small data files that are stored on your device. These technologies allow us to remember your preferences, track website usage, and deliver targeted advertising.  

Information Sharing:

We may share your information with third-party service providers who help us operate our website and provide our services. We will not share your information with third parties for marketing purposes without your consent.  

Your Choices:

You have choices regarding your information:

• Opt-Out of Marketing Communications: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email we send you.

• Updating Your Information: You can contact us to update your personal information or request that we delete it from our records.

Data Security:

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no website or internet transmission is completely secure.  

Children's Privacy:

Our website is not directed to children under the age of 13. We do not knowingly collect information from children under 13.  

Changes to This Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.  

Contact Us:

If you have any questions about this Privacy Policy, please contact us:  

• Email: [email address removed]

• Phone: [Phone Number]

This Privacy Policy is incorporated into and subject to the Terms of Use of Compass Forklifts.